General Care

regular vacuuming will keep your carpet in top condition.

Spill Removal

Dab (do not rub) all liquid spills with a sponge immediately. Use salt or soda water to draw out any red wine spills

Stain/Spot removal

Use a very mild soap or wool wash to spot clean any stains. Any product with bleaches or harsh chemical may lift the dye.

Fluffing

New rugs fluff as there are still loose fibres within the carpet. All new rugs will fluff until the carpet has settled.

Sprouting

Occassionally an individual strand can come loose, do not pull on this strand as you will ruin the integrity of the rug. Cut the loose strand level with the pile height to fix.

Shading

Shading is characteristic of all handknotted carpets. The shading is due to pile lying at different angles and can range from a small patch to a strip across the rug.